iPhone Remote Control Feature—Powerful Tool or Security Risk

by | Feb 10, 2025 | Security

Hi everyone,

Apple’s new FaceTime screen sharing and remote control feature in iOS 18 is a game-changer for remote tech support—but it also presents a security risk if misused. Knowing how it works is key to preventing unauthorized access to your iPhone.

While this feature requires user permission, scammers could try to trick people into granting access, potentially taking control of their device. As long as you understand how it functions, you can use it safely and prevent abuse.

How to Remotely Access and Control Another iPhone (With Permission)

1. Ensure Both Devices Are Up to Date

  • Both your iPhone and the other person’s iPhone must be running iOS 18 or later.
  • To update: Go to Settings > General > Software Update and install the latest version.

2. Start a FaceTime Call

  • Call the person via FaceTime and have them answer.
  • They need to tap “Join” to fully connect.

3. Enable Screen Sharing

  • The person needing help can tap the Share icon at the top of their screen and select “Share My Screen.”
  • Alternatively, you can request access by tapping the Share icon and selecting “Ask to Share.”
  • Once accepted, you’ll see their iPhone screen in real time.

4. Guide Them or Take Control

  • You can now draw on their screen to highlight where to tap.
  • If needed, request full control of their iPhone. Once granted, you can navigate, open apps, and adjust settings as if you were holding their device.

5. End the Session

  • The person receiving help can stop sharing at any time by tapping the FaceTime screen sharing icon.
  • You can also end the FaceTime call to disconnect.

Security Risks—What You Need to Watch Out For

✅ Never grant control to anyone you don’t trust. Scammers could pretend to be tech support to gain access to your device.
✅ Watch out for phishing attempts. If someone calls claiming to be from Apple or your bank and asks you to screen share, hang up.
✅ Be mindful of what’s on your screen. If you share your screen, avoid showing personal information like passwords or financial details.

Is There a Similar Feature for Android?

Yes! Android users can remotely share their screen and control another device using apps like:

  • Google’s “Screen Sharing” feature in Google Meet (view-only, no control)
  • TeamViewer QuickSupport (full remote control)
  • AnyDesk (full remote control)

Final Tip:

If you ever suspect unauthorized access or feel your device has been compromised, scan your phone with Incognito. We’ve helped hundreds of thousands of people worldwide secure their devices, and we’re here to help you too. If you have any questions or need assistance, just let us know!

Stay safe,
Max Roberts