Hi Guys

I hope you are well.

Ticketcounter – 1,921,722 breached accounts

In August 2020, Ticketcounter inadvertently published a database backup to a publicly accessible location where it was then found and downloaded in February 2021. The data contained 1.9M unique email addresses which were offered for sale on a hacking forum alongside names, physical and IP addresses, genders, dates of birth, payment histories and in some cases, bank account numbers. Ticketcounter was later held to ransom with the threat of the breached being released publicly. The data was provided to us HIBP via a source who requested it be attributed to redredred@riseup.net.

If you have a Ticketcounter account please follow these steps:

  • Change your password and make sure your new password is at least 10 characters long and contains an upper case, lower case, number and a symbol. You can even use a modified phrase or a line from a song if that helps you remember.
  • Make sure you do not use the same password twice as this leaves you vulnerable to credential stuffing.
  • Find a good password manager tool to help you remember all of your passwords. Some of our users say that 1Password is a good tool.
  • Check out Incognito’s Email Hack Check tool. All you have to do is enter your email address and we will tell you instantly if it has been involved in one of the many data breaches that happen every day.

Let me know if you need any help.

All the best,

Max Roberts,
Incognito Privacy Care